# Anfas Al-Anoud - Agent Guide

## Store Identity
- Brand: أنفاس العنود (Anfas Al-Anoud)
- URL: https://anfasalanoud.ae
- Market: UAE, Arabic RTL storefront
- Products: Incense (dokhoon), perfumes, body care, gift boxes

## Collections
- الأكثر مبيعًا (9): https://anfasalanoud.ae/collections/best-sellers
- بدي أويل (7): https://anfasalanoud.ae/collections/anoud-body-oil
- بوكسات الزين (3): https://anfasalanoud.ae/collections/gift-boxes
- حق الدوام والطلعات (4): https://anfasalanoud.ae/collections/anoud-vibe-daily
- دخون السنع (15): https://anfasalanoud.ae/collections/dokhoon-al-san3
- دلع وشاور (10): https://anfasalanoud.ae/collections/anoud-vibe-shower
- دلع وعناية (3): https://anfasalanoud.ae/collections/care
- زهبة العروس (8): https://anfasalanoud.ae/collections/anoud-vibe-bride
- سهر وسوالف (4): https://anfasalanoud.ae/collections/anoud-vibe-evening
- عطور الكشخة (6): https://anfasalanoud.ae/collections/perfumes
- فخامة المجلس (4): https://anfasalanoud.ae/collections/anoud-vibe-majlis
- مرش (7): https://anfasalanoud.ae/collections/anoud-mister

## Customer Support
- WhatsApp: https://wa.me/971503140223
- Free shipping threshold configurable in theme settings
- Returns within 3 days per store policy

## Product Discovery
- AI quiz section helps customers find products by occasion and mood
- Predictive search and collections organized by product type and use case

## Policies
- Privacy: https://anfasalanoud.ae/pages/privacy-policy
- Terms: https://anfasalanoud.ae/pages/terms
- Returns: https://anfasalanoud.ae/pages/returns
- Shipping: https://anfasalanoud.ae/pages/shipping
- Payments: Tabby, Tamara, cards at https://anfasalanoud.ae/pages/payment-methods

## Social
- Instagram: https://www.instagram.com/al.anoud2000
- TikTok: https://www.tiktok.com/@al.anoud6
- Snapchat: https://www.snapchat.com/@lnwd20248766

## Cultural Notes
- Modest imagery only, UAE-appropriate content
- Internal link hub at https://anfasalanoud.ae/pages/link-hub